COSTS

ITALY:
For Italy and San Marino, shipping costs are €6 with standard service (delivery in 48-72h), and €25 with express service (delivery in 24h). If the threshold of €59 of purchased products is reached, shipping is always free with standard service.

EC & non-EC:
For Countries other than Italy and San Marino, shipments are handled with DHL or UPS courier.
The shipping costs for standard service are listed below:


Country

EUR €
Germany 15,00*
Austria 15,00*
Holland 16,00*
Belgium 16,00*
France 16,00*
Luxembourg 16,00*
Spain 16,00*
Denmark 24,00
Ireland 24,00
Romania 24,00
Sweden 24,00
Bulgaria 24,00
Estonia 24,00
Latvia 24,00
Lithuania 24,00
Poland 24,00
Portugal 24,00
Czech Rep. 24,00
Slovak Rep. 24,00
Slovenia 24,00
Finland 24,00
Hungary 24,00
Greece 24,00
Croatia 24,00
Cyprus 65,00
Malta 65,00
Norway 55,00
Switzerland 55,00
Canary Islands 55,00
Russia 65,00
Ukraine 65,00
Iceland 83,00
Canada 65,00
United States 65,00
Australia 83,00
Hong Kong 83,00
Japan 83,00
Singapore 83,00
South Korea 83,00
Malaysia 83,00
Philippines 83,00
Taiwan 83,00
Indonesia 83,00
United Arab Emirates 83,00
Egypt 83,00
Turkey 65,00
New Zealand 83,00
Israel 83,00
Cambodia 83,00
Morocco 83,00
Vietnam 83,00
Saudi Arabia 83,00

*shipping is free for orders over €99

For express delivery service within the European Union there is a surcharge of 75%.



DELIVERY TIME

Orders are taken Monday to Friday and are processed within one working day after receipt of payment.

We make every effort to ensure that the goods reach their destination as quickly as possible. Shipments are all made by traceable couriers. On the day of shipment you will be sent an email with the tracking code to follow your parcel. You will receive notification of any change in the status of your shipment (dispatched, in transit, delivered). On the day of scheduled delivery you will receive an email to notify you of the delivery.


STANDARD SERVICE:

- Italy: We work with SDA, TNT or FedEx couriers which deliver the order in 2-4 working days, barring unforeseen circumstances, throughout Italy and San Marino, with the exception of the Islands and remote areas. For these territories, delivery times can be up to 5-6 working days.

- EC and non-EC: For areas other than Italy and San Marino, delivery times may vary depending on the Country of destination.


EXPRESS SERVICE:

- Italy: Goods are delivered by UPS during the day after order processing in most commercial areas of Italy (excluding Islands, remote areas, regions of Southern Italy).

- European Union countries only: delivery times may vary depending on the country of destination. The goods are delivered on the next working day in most European trading areas (excluding Islands, remote areas).



These delivery times are to be considered approximate or average, they may be subject to change in exceptional cases or events.

We take no responsibility for any delays caused by the courier.


In order for the delivery to go smoothly, please:

- state your surname and first name precisely, or the name on the doorbell
- indicate the exact house number (including extension if necessary) and the correct postcode

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