Shipping

COSTS

ITALY:
For Italy and San Marino, shipping costs are €6 with standard service (delivery in 48-72h), and €25 with express service (delivery in 24h). If the threshold of €59 of purchased products is reached, shipping is always free with standard service.

EC & non-EC:
For Countries other than Italy and San Marino, shipments are handled with DHL or UPS courier.
The shipping costs for standard service are listed below:

Country	EUR €
Germany	15,00*
Austria	15,00*
Holland	16,00*
Belgium	16,00*
France	16,00*
Luxembourg	16,00*
Spain	16,00*
Denmark	24,00
Ireland	24,00
Romania	24,00
Sweden	24,00
Bulgaria	24,00
Estonia	24,00
Latvia	24,00
Lithuania	24,00
Poland	24,00
Portugal	24,00
Czech Rep.	24,00
Slovak Rep.	24,00
Slovenia	24,00
Finland	24,00
Hungary	24,00
Greece	24,00
Croatia	24,00
Cyprus	65,00
Malta	65,00
Norway	55,00
Switzerland	55,00
Canary Islands	55,00
Russia	65,00
Ukraine	65,00
Iceland	83,00
Canada	65,00
United States	65,00
Australia	83,00
Hong Kong	83,00
Japan	83,00
Singapore	83,00
South Korea	83,00
Malaysia	83,00
Philippines	83,00
Taiwan	83,00
Indonesia	83,00
United Arab Emirates	83,00
Egypt	83,00
Turkey	65,00
New Zealand	83,00
Israel	83,00
Cambodia	83,00
Morocco	83,00
Vietnam	83,00
Saudi Arabia	83,00

*shipping is free for orders over €99

For express service there is a surcharge of 2€ for EC Countries and 3€ for non-EC Countries

DELIVERY TIME

Orders are taken Monday to Friday and are processed within one working day after receipt of payment.

We make every effort to ensure that the goods reach their destination as quickly as possible. Shipments are all made by traceable couriers. On the day of shipment you will be sent an email with the tracking code to follow your parcel. You will receive notification of any change in the status of your shipment (dispatched, in transit, delivered). On the day of scheduled delivery you will receive an email to notify you of the delivery.

STANDARD SERVICE:

- Italy: We work with SDA, TNT or FedEx couriers which deliver the order in 2-4 working days, barring unforeseen circumstances, throughout Italy and San Marino, with the exception of the Islands and remote areas. For these territories, delivery times can be up to 5-6 working days.

- EC and non-EC: For areas other than Italy and San Marino, delivery times may vary depending on the Country of destination.

EXPRESS SERVICE:

- Italy: The goods are delivered by UPS within 1 working day from order processing, barring unforeseen circumstances, throughout Italy and San Marino.

- EC and non-EC: For areas other than Italy and San Marino, delivery times may vary depending on the Country of destination.

These delivery times are to be considered approximate or average, they may be subject to change in exceptional cases or events.

In order for the delivery to go smoothly, please:

- state your surname and first name precisely, or the name on the doorbell
- indicate the exact house number (including extension if necessary) and the correct postcode