For Italy and San Marino, shipping costs are €6. Shipping is free for orders of total value of 59€ or more.
For countries other than Italy and San Marino, DHL courier is used for shipments.
The shipping costs for standard service are listed below:
For express service there is a surcharge of 2€ for CE Countries and 3€ for extra CE Countries
Orders are processed on Monday to Friday and shipped by the next working day.
We make every effort to ensure that the goods reach their destination as quickly as possible. We rely on the best couriers to deliver the order within 24/48 hours throughout Italy and San Marino, barring unforeseen circumstances, except Islands and remote areas. For these territories the delivery time is 48/72 hours from the time the order is shipped. For areas other than Italy and San Marino, delivery times vary from 2 to 8 working days, depending on the country of destination and the service chosen (express or standard).
Shipments are all made by traceable couriers. On the day of shipment you will be sent an email with the tracking code to follow your parcel. You will receive notification of any change in the status of your shipment (dispatched, in transit, delivered).
On the day of scheduled delivery you will receive an email to notify you of the delivery.
In order for the delivery to go smoothly, please:
- state your surname and first name precisely, or the name on the doorbell
- indicate the exact house number (including extension if necessary) and the correct postcode
These delivery times are to be considered approximate or average, they may be subject to change in exceptional cases or events.